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  1. #11
    Join Date
    Apr 2015
    Location
    Essex
    Posts
    12
    Country: UK

    Default

    Hi, followed all the steps, registered, the lot! But when I hit the payment button it comes up "unfortunately we are unable to process this request "
    mill try it again tomorrow just in case the site is having a wobbler.

  2. #12
    Join Date
    Sep 2004
    Location
    Peteborough England
    Posts
    118
    Country: England

    Default

    Hi, I just followed it through and it worked alright for me. I got it into the basket and was ready to pay. Couldn't take it any further without buying it myself! Give it another go.

  3. #13
    Join Date
    Apr 2015
    Location
    Essex
    Posts
    12
    Country: UK

    Default

    I get as far as you with it in the basket and everything but when you click pay now it gives the same error message as yesterday.
    Dont even get to the point of payment type details 😒

  4. #14
    Join Date
    Sep 2004
    Location
    Peteborough England
    Posts
    118
    Country: England

    Default

    I spoke with Photobox everything is ok there. You have to have a Photobox account; it's free and simple to set up. You can't make a payment without being set up on their system.

    Also, an important factor when ordering before you get to the payment window. Follow the trail and select the size you want and place the order. Go to 'view the basket' wait for next window and then select the box 'check my prints'. This will show you a thumb nail miniature, (here's the really important bit) check the box 'shrink to fit'. It's imperative you do this or, depending on the size you choose, the top and bottom or the sides could be clipped. This way you get whole the poster.

  5. #15
    Join Date
    Apr 2015
    Location
    Essex
    Posts
    12
    Country: UK

    Default

    Finally got it to work!
    Had to empty my basket, log out, log in again and redo the order in the end!
    Looking forward to its arrival.
    Thank you.

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